Reformed Pilates App Privacy Policy
Effective date: 4 June 2026
This Privacy Policy explains how information is collected, used, and protected when you use the Reformed Pilates mobile app and related booking/account services.
The Reformed Pilates app is operated for Reformed Pilates and powered by Current. Current, operated by PV SUNSOLUTIONS LIMITED, provides the booking software, app infrastructure, backend systems, and related technical services.
Information we collect
When you use the Reformed Pilates app, we may collect and process information such as:
- Name
- Email address
- Phone number
- Account login details
- Class bookings and cancellations
- Memberships, passes, packages, and credit balances
- Attendance history
- Waiver, form, and onboarding responses
- Teacher, staff, or admin account information where applicable
- Payment-related information processed through third-party payment providers
- Device, app, and usage information
- Support messages and communications
- Notification preferences
How we use information
We use information to:
- Create and manage user accounts
- Let users book, cancel, and manage classes
- Manage memberships, passes, credits, invoices, and payments
- Send booking confirmations, reminders, service messages, and support replies
- Help Reformed Pilates operate its studio services
- Maintain app security and prevent misuse
- Fix bugs, monitor performance, and improve the app
- Respond to support, privacy, or account requests
- Comply with legal, regulatory, and operational requirements
Payments
Payments may be processed by third-party payment providers such as Stripe. The Reformed Pilates app and Current do not store full card details directly in the app. Payment providers process payment information according to their own security and privacy terms.
Third-party services
To provide the app, we may use trusted third-party services, including:
- Hosting and backend infrastructure providers
- Payment processors such as Stripe
- Email, SMS, and notification providers
- Analytics, crash reporting, and error monitoring tools
- Apple App Store and device services
- Customer support tools
These services are used only where necessary to operate, secure, support, and improve the app.
Sharing information
Information may be shared between Reformed Pilates, Current/PV SUNSOLUTIONS LIMITED, and trusted service providers where needed to run the app, manage bookings, process payments, provide customer support, comply with legal requirements, or protect the security of users and the platform.
We do not sell personal information.
Notifications and communications
The app may send service-related messages such as booking confirmations, class reminders, cancellation updates, account notices, and support replies. Users may also receive notifications if they enable app notifications on their device.
Data retention
Information is kept for as long as needed to provide the app and studio services, maintain accurate booking and account records, comply with legal obligations, resolve disputes, and support business operations.
Your rights and choices
Users may request access to, correction of, deletion of, or restriction of their personal information, subject to legal, security, and operational requirements.
To make a privacy or account request, contact:
Security
We use reasonable technical and organisational measures to protect information. No online service can guarantee absolute security, but we work to protect user data and maintain the reliability of the app.
Children
The app is intended for users who are old enough to manage a class booking account or who use the app with appropriate consent from a parent or guardian where required.
Changes to this policy
We may update this Privacy Policy from time to time. If changes are made, the updated version will be posted on this page with a new effective date.
Contact
For privacy, support, or account questions about the Reformed Pilates app, contact: